My greyhound can run faster than your honor student.

Thursday, May 15, 2003

AmEx Efficiency

I have four charges on my corporate American Express card that total over $3,500 that I did not make. I saw the first charge when I logged on to their web site about a month ago when I was submitting an expense report. I called the customer service number, and they said to call after May 14 if the charges are still there. Something about when the month closes out, there could be a correcting entry that comes through that would reverse the entries.

I logged in this morning, and the charges are still there. I called, and they said they are still processing; call back in 24 to 48 hours. If the charges are still on the account, they will open an investigation.

Sheesh!

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